As a safety precaution, all Customer Service Centers will be closed on Thursday, January 20 due to the anticipated inclement weather in our service area.  We will re-open on Friday and will follow our modified hours of operation from 10:30AM to 5:00PM.  Customers can access account information 24/7 through Manage My Account.  We are also suspending all disconnects during the inclement weather.  Please see our Winter Safety Tips for more information.  Learn More

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Manage My Account (MMA)

MMA is available for Residential and Business Customers

Manage My Account (MMA) - For Home
 
Manage My Account (MMA) - For Business

We make it easy and convenient to manage your CPS Energy account no matter where you go, as long as you have an Internet connection.

Login:  Click the Manage My Account button on the top of any page.  

What can you do in Manage My Account?

  • Access My Energy Portal
  • View and Print Current Bill
  • View Current Balance Due
  • Set Up Alert Preferences for power outages and monthly energy bills - Read More about Alerts
  • Pay By Check (free)
  • Pay By Credit Card (through our payment processor - $2.35 fee - Read More in the FAQs)
  • Add/Update Emergency Contacts and Authorized Contacts
  • Set up a Payment Plan if you are unable to pay the full balance due
  • Reconnect service automatically when you pay your past due balance
  • Start / Stop / Transfer Service
  • Sign up for AutoPay or a Budget Payment Plan
  • View and print past bills
  • View Your Energy Usage
  • Update Mailing Address
  • Update Phone Number
  • Authorize Contacts
  • Manage Your Profile

See our Online Account Agreement.