System Maintenance: On Sunday, August 14, 2022 from 1:00 AM to 5:00 AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account.  You may report an outage online or by calling (210) 353-4357. Our Storm Center Map and visibility to bills in Manage My Account may not be available during this maintenance.

Internet Privacy Policy

 
 

We understand the importance of protecting information provided by our customers and visitors to our website. It is our policy to keep information submitted to CPS Energy through an online form or application confidential.

Our web server does not collect any information regarding the domains or e-mail addresses of our visitors. However, we do track the number of visits to each of our webpages. The information we collect is used to improve the content of our website and is not shared with other organizations or site visitors for commercial purposes or any other use.

Our website includes links to many external sites. We cannot guarantee the privacy or security of information users provide to linked, external websites. CPS Energy is not responsible for the availability or content of these external sites, nor does CPS Energy endorse, warrant or guarantee the products, services, or information described or offered at these external sites.

Also see our Website Terms of Use.

If you have any privacy concerns, contact us via e-mail at [email protected] or at our postal address, CPS Energy Corporate Communications, P.O. Box 1771, San Antonio, Texas 78296-1771.