We understand the importance of protecting information provided by our customers and visitors to our website. It is our policy to keep information submitted to CPS Energy through an online form or application confidential.
Our web server does not collect any information regarding the domains or e-mail addresses of our visitors. However, we do track the number of visits to each of our webpages. The information we collect is used to improve the content of our website and is not shared with other organizations or site visitors for commercial purposes or any other use.
Our website includes links to many external sites. We cannot guarantee the privacy or security of information users provide to linked, external websites. CPS Energy is not responsible for the availability or content of these external sites, nor does CPS Energy endorse, warrant or guarantee the products, services, or information described or offered at these external sites.
If you have any privacy concerns, contact us via e-mail at firstname.lastname@example.org or at our postal address, CPS Energy Corporate Communications, P.O. Box 1771, San Antonio, Texas 78296-1771.
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?