Ideas to help educate and encourage customers to take simple steps to reduce their consumption. Learn more about: Manage My Account, My Energy Portal and SaveNow programs and rebates. Get Energy Tips and Peak Energy Day information. Learn about Smart Thermostats and Upcoming CPS Energy Events. Use our Energy Cost Calculator.
If you’re a residential customer, you may qualify for a discount if your income is at or below 125% of federal poverty guidelines and you meet other requirements
Enroll in our Budget Payment Plan, and we’ll average your bills over the past year, add a small percentage to cover environmental factors and changing fuel costs, then charge you the resulting amount each month
If you or a dependent living at home must use electrically operated medical equipment, the Critical Care Program gives you additional time to pay your bills
The Disabled Citizens Billing Program allows disabled customers on Supplemental Security Income additional time to pay the net amount of their energy bills
Health or financial hardships sometimes make it difficult to pay bills. We make it easy for you to set up payment plans to help you during difficult times
Our Veteran’s Discount Program provides electric bill payment assistance to those who have significantly decreased abilities to regulate their core body temperatures due to severe burns received during combat
We offer help to those who provide emergency response for our country to include Firefighters and Police. Our First Responders with Burn Injuries Discount Program provides electric bill payment assistance to those who have significantly decreased abilities to regulate their core body temperatures due to severe burn injuries sustained in the course of providing first responder duties.
Simple and inexpensive actions can help you save energy & money during the hot summer months. Here are some things you can do to start saving in your home.
A CPS Energy Smart Thermostat is a great way to save electricity and lower the energy bill of your business. Even better, it's FREE. CPS Energy will even install it for free, too.
Now introducing the redesigned Construction Renovation web portal. The new portal is user-friendly and easy to navigate. Most importantly, it will allow most customers to create and manage their construction projects online, regardless of the project type.
Use the search feature to find copies of our most recent construction standard drawings.
Please call us at (210) 353-3423 if you have any questions or suggestions.
The 2021 edition of CPS Energy’s Electric Service Standards presents for the convenience of Electrical Contractors, Architects, Engineers, and others, the current standards and requirements for electric service and meter installations. It supersedes all previous editions of the Electric Service Standards.
These service standards are intended to supplement the City of San Antonio Electrical Code, National Electrical Code, and National Electrical Safety Code, and to establish certain requirements that are based on experience for maintaining safe and reliable service for CPS Energy Customers.
The Damage Prevention Bill for Texas (House Bill 2295) took effect October 1998,
and is known as Utilities Code Title 5, Chapter 251. This law requires most facility
owners to join a notification (or one call) center and requires excavators to call 48
hours prior to digging. It also requires any notification or one call center operating in
Texas to share messages they receive between the notification centers. This
provision is to ensure that excavators need only make one call to notify most buried
facility owners. The Dig Safely program was introduced nationwide in June 1999. Its
purpose is to help protect underground utility lines from damage by excavators, and
protect excavators from the effects of damage to underground lines.
CPS Energy by way of its electric and natural gas service contract with the General Service Administration (GSA) in Washington D.C. is a federal contractor. Consequently, we are required to report our contracting activity with large, small, minority, service-disabled, veteran, historically underutilized, HUBZone, and woman-owned businesses.
CRU is dedicated to increasing community awareness of and enrollment in assistance programs, educating customers about energy efficiency and safety, and working directly with customers with unique needs.
Requests for a new streetlight in an unincorporated area or another incorporated city in the CPS Energy service delivery area should be made through the local homeowner association or municipal government office.
This year marks our 75th anniversary of being owned by the city of San Antonio. That’s 75 years of providing safe, reliable, and affordable electric and gas services to the Greater San Antonio community.
Our Corporate College Internship Program (CCIP), is designed to meet the industry’s rapidly changing workforce needs by providing local San Antonio college students with public utility career experience.
The CPS Energy Students Interested In Technical Education (SITE) – Distribution internship program is designed to promote higher education for professional careers in public utilities.
CPS Energy thanks all our generous sponsors who supported the 17th Annual CPS Energy/IBEW United Way Golf Tournament. Since 1988, this tournament has raised more than $450,000 for various charities.
The new substation will supply electric power to homes and businesses in the immediate area, largely using existing lower-voltage distribution lines.
Bulverde Substation
Bulverde Substation
A new substation, transmission line(s) and associated distribution lines, north of San Antonio near US 281 and FM 1863, will provide additional electric capacity and improve the reliability of electric services to homes and businesses in this area.
As part of our ongoing commitment to deliver reliable natural gas service, we routinely evaluate our system and perform maintenance to underground natural gas mains as needed.
Our contractor, Zachry, will soon begin a service reliability project consisting of replacing 8,400 feet of underground cable and associated pad mount transformers.
As the electric and natural gas utility in the Greater San Antonio area, we are committed to providing reliable power, so customers’ lights and natural gas turn on quickly, operate safely and remain affordable. As such, we are committed to improving infrastructure to ensure we provide the highest level of customer service and reliability to our community.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
Under CPS Energy’s Smart Meter Xchange Program, single family residential customers are provided the option to exchange a smart meter with a meter that requires a field visit.
Teachers, check out our online games and printable activities to make your students e-Smart! Students can learn about electricity and natural gas, and how to use them safely and wisely.
Our community continues to grow. As it does, we're enhancing and adding new infrastructure, which helps ensure safe, reliable gas and electric service for existing and future customers.
View current substation and transmission line projects that are in progress near your home or business.Read about us - Greater San Antonio's natural gas and electric provider.
Service Disconnections for non-payment resumed in September as we move toward normal business operations. Read more here If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebookand Twitter. More info: Newsroom, Storm Updates & Events.
We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.
BACKGROUND
The City of San Antonio, acting by and through City Public Service Board (“CPS Energy”), is issuing this Request for Proposal (“RFP”) to solicit formal proposals from companies (each a “Respondent”) for the purchase of electric energy, electric capacity and related benefits (“Products”) from generation resources to support the FlexPOWER BundleSM which is the next step along our Flexible PathSM. The Flexible Path is our strategic approach to thoughtfully discover, explore and implement new power generation solutions over the next 20 years and beyond, transforming our generation fleet to lower and non-emitting resources.
FlexPOWER Bundle will replace a portion of our existing aging power generation capacity. The FlexPOWER Bundle has been broadly designed to add up to:
900 MW of solar resources,
50 MW of energy storage; and
Up to 500 MW of All-source firming capacity.
We will generally assess all the submissions across CPS Energy’s following enterprise GUIDING value pillars & foundation:
OUR GUIDING PILLARS & FOUNDATION
Our Guiding Pillars of Reliability, Customer Affordability, Security, Safety, Environmental Responsibility, and Resiliency, built on a Foundation of consistently remaining Financially Responsible, are at the forefront of our strategies, processes and decision making. Our customers and our community are our key stakeholders, and we are committed to listening to their ideas, hearing their concerns, and continually receiving their feedback to make actionable decisions. Based on initial surveying we have conducted, we know that having Reliable and Affordable power is important for our customers. CPS Energy also relies on an actively caring safety culture that protects the physical safety of our employees and customers and also provides solutions for cybersecurity challenges that the industry faces daily to ensure a more resilient grid operation. Environmentally Responsible power generation is also a highly rated consideration among our customers, and CPS Energy is currently proud to be a leader in both solar and wind power in Texas and the nation. Foundationally, CPS Energy will continue to make Financially Responsible decisions that maintain customer affordability while upholding our superior credit ratings.
RFP announcement featuring San Antonio Mayor Ron Nirenberg & CPS Energy President & CEO Paula Gold-Williams
The City of San Antonio, acting by and through City Public Service Board (“CPS Energy”), is issuing this Request for Proposals (“RFP”) to solicit formal proposals from companies (each a “Respondent”) for the purchase of electric energy, electric capacity and related benefits (“Products”) from generation resources to support the FlexPOWER Bundle which is the next step along our Flexible Path.
This procurement seeks both large and small options for solar, energy storage and firming capacity, with responses expected from large, well-known firms to local, small businesses. Additionally, community solar and storage are also welcome technologies, so everyone from large renewable providers to residential customers have an opportunity to participate – directly or indirectly.
Before going into the RFP evaluation process, we listed out criteria from a broad range of our stakeholders so multiple points of views and diverse objectives are recognized when selecting the right technologies – from cost to sustainability to community impact.
We’re setting precedence by selecting technologies that are not only feasible but also cutting edge, capable of performing at or better than current standards, provided by partners CPS Energy can trust, and with tangible benefits to the entire San Antonio community.
CPS Energy has opened a web-based portal hosted on the PowerAdvocate sourcing platform (the “Solicitation Portal” or “Portal”). All information exchanged between the Participant and CPS Energy concerning the Solicitation must only be via the Portal from the time the Portal is open until it is closed by CPS Energy. Through the Portal, CPS Energy has the ability to observe information uploaded by the Participants prior to the deadline for Proposal submittal. The Portal allows a Participant to see only its own information and not the information of other Participants.
Also, through the Portal CPS Energy has the ability to communicate with the Participants. Other than written communication through the Portal, Participants are prohibited from communicating with CPS Energy employees, representatives, staff, or Board Members regarding the Solicitation during the period in which the Portal is open. Restricted communication includes, but is not limited to, “thank you” letters, phone calls, emails, and any contact that results in the direct or indirect discussion of the Solicitation and/or submitted proposals. Violation of this provision by Participants or their agents may lead to disqualification.
The button below goes to the Portal hosted by Power Advocate. Use this Portal to register to exchange information with CPS Energy regarding this Solicitation.
A Participant is responsible for ensuring it has registered for, and posts documents to, the correct portal hosted by PowerAdvocate. The Participant registering for access to the Portal must be the future Respondent and counterparty with which CPS Energy will engage and not consultants or attorneys for the Participant.
A Participant must not disclose its participation in this Solicitation (other than by attendance at any meeting held by CPS Energy with respect to the Solicitation) or collaborate on, or discuss with any other Participant or potential Participant bidding strategies or the substance of any Proposal(s), including without limitation the price or any other terms or conditions of any Proposal(s).
Established in 1860, CPS Energy is the nation’s largest public power, natural gas, and electric company, providing safe, reliable, and competitively-priced service to 860,934 electric and 358,495 natural gas customers in San Antonio and portions of seven adjoining counties. Our customers’ combined energy bills rank among the lowest of the nation’s 20 largest cities – while generating $8 billion in revenue for the City of San Antonio for more than seven decades. As a trusted and strong community partner, we continuously focus on job creation, economic development, and educational investment. True to our People First philosophy, we are powered by our skilled workforce, whose commitment to the community is demonstrated through our employees’ volunteerism in giving back to our city and programs aimed at bringing value to our customers. CPS Energy is among the top public power wind energy buyers in the nation and number one in Texas for solar generation.
