CPS Energy’s offices and customer service centers will be closed on Friday, April 24, 2026, in observance of the Battle of Flowers Parade. We will reopen on Monday, April 27, 2026, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Employment Verification
CPS Energy is eager to work with companies and agencies interested in verifying the employment of current and former CPS Energy employees. If you need assistance, all requests must:
- Be in writing
- Provide a release or authorization signed by the employee
Employment verification requests may be sent:
CPS Energy
Attn: Verification of Employment
500 McCullough
Mail Drop: RT0201
P.O. Box 1771
San Antonio, Texas 78296
Email: [email protected]
Fax: (210) 353-6390
