System Maintenance: On Sunday, November 2, 2025, from 1:00 AM to 5:00 AM, our EZ Pay with credit card payment processing may be unavailable. However, you can still make a payment by logging in to your "Manage My Account" account. You may report an outage online or by calling (210) 353-4357. Visibility to bills in Manage My Account may also not be available during this maintenance.

Employment Verification

CPS Energy is eager to work with companies and agencies interested in verifying the employment of current and former CPS Energy employees. If you need assistance, all requests must:

Be in writing
Provide a release or authorization signed by the employee

Employment verification requests may be sent:

CPS Energy
Attn: Verification of Employment
500 McCullough
Mail Drop: RT0201
P.O. Box 1771
San Antonio, Texas 78296

Email: [email protected]
Fax: (210) 353-6390