CPS Energy’s offices and customer service centers will be closed on Friday, May 2, 2025, in observance of the Battle of Flowers Parade. We will reopen on Monday, May 5, at 7:45AM. Although our call center will be closed for regular business, we are still open for customers to report natural gas or electric emergencies anytime by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Working With Electrical Equipment
When you’re working on electrical systems or equipment, we want you to put your safety first. Here are a few guidelines.
- Use the right tools for the job
- Flip the breaker––isolate or de-energize equipment via the breaker panel
- Identify the electric shock hazards and other dangers that may be present
- Test every circuit and every conductor with a meter or current tester before starting to work
- Use personal protective equipment - it's your last line of defense in case something goes wrong
- Ask yourself, "Do I have the skills, knowledge, tools and experience to do this work safely?" If the answer is no, contact a qualified Electrician.
For additional information, call us at (210) 353-2970.
