CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

Working With Electrical Equipment

 

When you’re working on electrical systems or equipment, we want you to put your safety first. Here are a few guidelines.

  • Use the right tools for the job
  • Flip the breaker––isolate or de-energize equipment via the breaker panel
  • Identify the electric shock hazards and other dangers that may be present
  • Test every circuit and every conductor with a meter or current tester before starting to work
  • Use personal protective equipment - it's your last line of defense in case something goes wrong
  • Ask yourself, "Do I have the skills, knowledge, tools and experience to do this work safely?"  If the answer is no, contact a qualified Electrician.

For additional information, call us at (210) 353-2970.