Our customer service center hours are 7:45AM to 5:00PM Monday-Friday and 7:45AM to 6:45PM on Wednesdays. Service Disconnections for non-payment have resumed. If you are experiencing difficulty paying your energy bill, we urge you to contact us for help by calling  210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Manage My Account (MMA)

MMA is available for Residential and Business Customers

Manage My Account (MMA) - For Home
 
Manage My Account (MMA) - For Business

We make it easy and convenient to manage your CPS Energy account no matter where you go, as long as you have an Internet connection.

Login:  Click the Manage My Account button on the top of any page.  

What can you do in Manage My Account?

  • Access My Energy Portal
  • View and Print Current Bill
  • View Current Balance Due
  • Set Up Alert Preferences for power outages and monthly energy bills - Read More about Alerts
  • Pay By Check (free)
  • Pay By Credit Card (through our payment processor - $2.35 fee - Read More in the FAQs)
  • Add/Update Emergency Contacts and Authorized Contacts
  • Set up a Payment Plan if you are unable to pay the full balance due
  • Reconnect service automatically when you pay your past due balance
  • Start / Stop / Transfer Service
  • Sign up for AutoPay or a Budget Payment Plan
  • View and print past bills
  • View Your Energy Usage
  • Update Mailing Address
  • Update Phone Number
  • Authorize Contacts
  • Manage Your Profile

See our Online Account Agreement.