CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

Energy Conservation Levels

 

Today is:

JOIN OUR COMMUNITY TO CONSERVE ENERGY AND SAVE MONEY WHEN DEMAND FOR ENERGY IS HIGHEST.

Beat the Heat of summer by following everyday energy conservation tips on Green Days. If additional conservation is needed during peak energy demand, we will declare a Yellow Day. Orange or Red Alerts will be issued if ERCOT, the statewide grid manager, declares grid reliability is at risk. Check our current color-coded energy conservation status at cpsenergy.com.

CONSERVATION LEVELS:

 

BE PREPARED:

Don’t wait for an emergency or power outage, make a family emergency plan now. If you have medical equipment that requires electricity or medicines that need refrigeration, check with your doctor when making your plan. Assemble a power outage emergency kit. Follow us on Facebook, Nextdoor, Twitter, and our Newsroom for updates during outages and emergencies. Visit cpsenergy.com/prepare.