System Maintenance: Please note that system maintenance will take place from Wednesday, October 8, 2025, from 8:00 PM to 11:00 PM. We will be experiencing planned maintenance on our customer information system and will only be able to process gas and electric emergency-related calls by calling 210-353-HELP (4357) or 1-800-870-1006. Online outage reporting and outage map updates will be unavailable.