System Maintenance: On Saturday, August 23, 2025, at 11:00 PM to Sunday, August 24, 2025, at 7:00 AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. You may report an outage online or by calling (210) 353-4357. Visibility to bills in Manage My Account may also not be available during this maintenance.
Overview
We know many of our seniors have worked and excelled for years, but now may be living on a fixed income. Our Senior Citizen Billing Program allows customers additional time to pay the net amount of energy bills.
How do I qualify?
- The person whose name appears on the CPS Energy account must be at least 60 years of age.
- The program can only be applied to the customer’s principal residence.
- Customer needs a State ID or Drivers License number.
Do I have to reapply?
Once enrolled in the program, there is no need to re-enroll.
What are the benefits?
Allows Residents additional time to pay the net amount of energy bills.
- 25 days, instead of the normal 16 days, to pay your monthly bill.
How do I apply?
Apply for enrollment by completing an online application, by visiting one of our customer service centers, or by calling (210) 353-2222.
- Apply for Senior Citizen Billing Program application.
- Find a CPS Energy customer service center near you.
