CPS Energy’s offices and customer service centers will be closed on Friday, July 4, 2025, in observance of Independence Day. We will reopen on Monday, July 7, at 7:45 AM. Although our call center will be closed for regular business, we are still open for customers to report natural gas or electric emergencies anytime by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Manage My Account (MMA)
MMA is available for Residential and Business Customers
We make it easy and convenient to manage your CPS Energy account no matter where you go, as long as you have an Internet connection.
Login: Click the Manage My Account button on the top of any page.
What can you do in Manage My Account?
- Access My Energy Portal
- View and Print Current Bill
- View Current Balance Due
- Set Up Alert Preferences for power outages and monthly energy bills - Read More about Alerts
- Pay By Check (free)
- Pay By Credit Card (through our payment processor - $2.35 fee - Read More in the FAQs
- Add/Update Emergency Contacts and Authorized Contacts
- Set up a Payment Plan if you are unable to pay the full balance due
- Reconnect service automatically when you pay your past due balance
- Start / Stop / Transfer Service
- Sign up for AutoPay or a Budget Payment Plan
- View and print past bills
- View Your Energy Usage
- Update Mailing Address
- Update Phone Number
- Authorize Contacts
- Manage Your Profile
See our Online Account Agreement.
