Our customer service center hours are 7:45AM to 5:00PM Monday-Friday and 7:45AM to 6:45PM on Wednesdays. Service Disconnections for non-payment have resumed. If you are experiencing difficulty paying your energy bill, we urge you to contact us for help by calling  210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

My Home - Request a Service

 

Need to request a streetlight or have a streetlight repaired? Are trees in your neighborhood too close to larger power lines? Do you want to install security lights?

Click the appropriate link below to access the request form. Press Submit when complete.

Residential Service Request Forms

 

If you have any questions or issues with your bill, please complete and submit the Residential Billing Issues Form.  For any other question, please feel free to call one of our customer service representatives at (210) 353-2222 or send us a question by email at [email protected].

For emergency gas issues, please call:  (210) 353-4357.

My Home - Request a Service