As a safety precaution, all Customer Service Centers will be closed on Thursday, January 20 due to the anticipated inclement weather in our service area.  We will re-open on Friday and will follow our modified hours of operation from 10:30AM to 5:00PM.  Customers can access account information 24/7 through Manage My Account.  We are also suspending all disconnects during the inclement weather.  Please see our Winter Safety Tips for more information.  Learn More

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Services for My Business

 

To help you maximize your energy investment, we offer information to help you choose the options and services that are best for your business, organization or school. We are here to help you and your company with any service request you may have, such as obtaining a meter can, requesting an all-night security light, or other energy related needs.

Use one of the forms below to get started. Just fill out the appropriate sections and submit it.

Starting, Stopping, or Changing Commercial Services

Other Commercial Services

If you have any billing questions or issues, please complete the Customer Services Form and submit it. For other questions, please feel free to call our customer service representatives at (210) 353-3333 or send us a question by email at [email protected].

For emergency gas issues, please call:  (210) 353-4357.

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