CPS Energy’s offices and customer service centers will be closed on Monday, September 7, 2026, in observance of Labor Day. We will reopen on Tuesday, September 8, 2026, at 7:45 a.m. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Stakeholder Engagement
2023 Section
2022 Section
- Video: State of Infrastructure Luncheon - September 9, 2022
- Video: Suburban Cities Summit May 20, 2022
- Video: Suburban Cities Summit October 28, 2022
- An assessment and benchmarking of STEP was conducted by The Brattle Group during February 2022. Learn about the findings here.