System Maintenance: On Thursday, April 30, 2026, from 8:00 p.m. - 11:30 p.m., our online outage reporting and outage map updates will not be available. You may report an outage or gas emergency by calling 210-353-HELP (4357) or 1-800-870-1006.
Smart Meter Opt-Out Form (Electronic)
Smart Meter Opt-Out Program Enrollment
Under CPS Energy’s Smart Meter Opt-Out Program, single family residential customers are provided the option to exchange a smart meter with a meter that requires a field visit. To be considered for enrollment in the Smart Meter Opt-Out Program, please complete the form below.
For questions about opting out, please email: [email protected] or call 210-353-4264.