CPS Energy’s offices and customer service centers will be closed on Friday, May 2, 2025, in observance of the Battle of Flowers Parade. We will reopen on Monday, May 5, at 7:45AM. Although our call center will be closed for regular business, we are still open for customers to report natural gas or electric emergencies anytime by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Smart Thermostat
A great way to save electricity and lower your home energy bill
Through a Smart Thermostat, you agree to allow CPS Energy to make adjustments to your thermostat during “conservation events.” This is when our system reaches peak demand. This will likely happen several times during the summer months and typically occurs between the hours of 3 p.m. and 7 p.m., Monday through Friday. During conservation events, you can opt out through your thermostat or smart phone app at any time and return to your normal settings. Conservation events don’t occur very often, but they are crucial in managing the energy needs of our community.
Please note: Enrollment for the Smart Thermostat Program is closed and applications are no longer accepted.
To inquire about a Smart Thermostat, or to get on a waiting list, call us toll-free at (866) 222-7645. Please have your CPS Energy customer account number when you call.
Smart Thermostat customers login
Current Smart Thermostat owners may still login below. Please have your CPS Energy customer number before you login.
