Through a Smart Thermostat, you agree to allow us to make adjustments to your thermostat during “conservation events.” This is when our system reaches peak demand. This will likely happen several times during the summer months and typically occurs between the hours of 3 p.m. and 7 p.m., Monday through Friday. During conservation events, you can opt out through your thermostat or smart phone app at any time and return to your normal settings. Conservation events don’t occur very often, but they are crucial in managing the energy needs of our community.
To inquire about a Smart Thermostat, apply online, print an application, or call us toll-free at (866) 222-7645. Please have your CPS Energy customer account number when you call.