System Maintenance: On Sunday, August 14, 2022 from 1:00 AM to 5:00 AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account.  You may report an outage online or by calling (210) 353-4357. Our Storm Center Map and visibility to bills in Manage My Account may not be available during this maintenance.

Electrical Storms

 

Remember these tips for staying safe during electrical storms:

  • Seek shelter. Once indoors, stay away from windows and doors
  • Stay off corded phones, computers and other electrical equipment that put you in direct contact with electricity.
  • Unplug electronic equipment before the storm arrives
  • Install surge protectors to help prevent damage to your electronics from lightning
  • Turn off air conditioners and computers to protect them from power surges
  • Avoid contact with plumbing, including sinks, baths and faucets
  • If you can’t get indoors, go to a low point––lightning hits the tallest objects
  • Stay away from trees
  • Avoid metal
  • If you feel a tingling sensation or your hair stands on end, lightning may be about to strike; crouch down and cover your ears
  • Stay away from water
  • Don't stand close to other people; spread out
  • Take care of your pets. Bring them inside, too