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System Maintenance: From 6:30 PM on Saturday, 03/25/23 to 8 AM on Sunday, 03/26/22, Manage My Account, customer alert notifications, all web portals, and our automated phone system will be unavailable. EZ Pay credit card payment processing and visibility to bills in Manage My Account will also be unavailable during this time.  We will still be able to process emergency gas and electric requests.

Gas Pilot Lighting

 
Gas Pilot Lighting

We can help you light and adjust the pilots on your natural gas appliances, water heaters and furnaces for just $24 plus tax.

Here are some things to keep in mind before you contact us for an appointment:

  • An additional fee may be assessed if you miss a scheduled appointment
  • If there is heavy accumulation of dust or the heating equipment is faulty, we will not light the pilot until the problem is corrected (owner's responsibility)
  • Any maintenance work must be scheduled with a private licensed heating/air conditioning contractor

For more information or to schedule pilot lighting, use our online request form or call (210) 353-2222.

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Electric or Gas Emergency?
Call 210-353-HELP (4357)

Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333

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