System Maintenance: On Thursday, April 30, 2026, from 8:00 p.m. -11:30 p.m. , our online outage reporting and outage map updates will not be available. You may report an outage or gas emergency by calling 210-353-HELP (4357) or 1-800-870-1006.
Gas Pilot Lighting
We can help you light and adjust the pilots on your natural gas appliances, water heaters and furnaces for just $24 plus tax.
Here are some things to keep in mind before you contact us for an appointment:
- An additional fee may be assessed if you miss a scheduled appointment
- If there is heavy accumulation of dust or the heating equipment is faulty, we will not light the pilot until the problem is corrected (owner's responsibility)
- Any maintenance work must be scheduled with a private licensed heating/air conditioning contractor
For more information or to schedule pilot lighting, use our online request form or call (210) 353-2222.