CPS Energy’s offices and customer service centers will be closed on Friday, May 2, 2025, in observance of the Battle of Flowers Parade. We will reopen on Monday, May 5, at 7:45AM. Although our call center will be closed for regular business, we are still open for customers to report natural gas or electric emergencies anytime by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Shavano Park Pole Replacement
As part of our ongoing efforts to deliver reliable service, we routinely take proactive measures to ensure our infrastructure continues to perform as expected. We have identified the need to replace 94 utility poles within the City of Shavano Park. This work will require tree trimming efforts as well as access onto customer property.
To keep our community informed, we have scheduled a public meeting for Monday, August 06, 2018 at:
Shavano Park City Hall,
900 Saddletree Court
6:00 – 7:00 pm.
Please join us to receive details about this service improvement project.
