CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

Shavano Park Pole Replacement

 
 

As part of our ongoing efforts to deliver reliable service, we routinely take proactive measures to ensure our infrastructure continues to perform as expected. We have identified the need to replace 94 utility poles within the City of Shavano Park. This work will require tree trimming efforts as well as access onto customer property.

To keep our community informed, we have scheduled a public meeting for Monday, August 06, 2018 at:

Shavano Park City Hall,
900 Saddletree Court
6:00 – 7:00 pm.

Please join us to receive details about this service improvement project.