Ideas to help educate and encourage customers to take simple steps to reduce their consumption. Learn more about: Manage My Account, My Energy Portal and SaveNow programs and rebates. Get Energy Tips and Peak Energy Day information. Learn about Smart Thermostats and Upcoming CPS Energy Events. Use our Energy Cost Calculator.
See easy ways to save and get the most out of your service
Choose an energy-saving device to help you save money year round
Control your home thermostat from anywhere, anytime with Smart Thermostat
CPS Energy has teamed up with Nest to bring you the first thermostat that programs itself to help you save energy.
CPS Energy has teamed up with Nest to bring you the first thermostat that programs itself to help you save energy.
Through REAP, you may qualify for up to $400 per year in bill assistance
If you’re a residential customer, you may qualify for a discount if your income is at or below 125% of federal poverty guidelines and you meet other requirements
Enroll in our Budget Payment Plan, and we’ll average your bills over the past year, add a small percentage to cover environmental factors and changing fuel costs, then charge you the resulting amount each month
If you or a dependent living at home must use electrically operated medical equipment, the Critical Care Program gives you additional time to pay your bills
Learn more about Casa Verde and Free Weatherization
The Disabled Citizens Billing Program allows disabled customers on Supplemental Security Income additional time to pay the net amount of their energy bills
Public health agencies and community-based organizations also may have resources to help you pay your bill
Our Senior Citizen Billing Program allows qualifying customers additional time to pay the net amount of their energy bills
Health or financial hardships sometimes make it difficult to pay bills. We make it easy for you to set up payment plans to help you during difficult times
Our Veteran’s Discount Program provides electric bill payment assistance to those who have significantly decreased abilities to regulate their core body temperatures due to severe burns received during combat
We offer help to those who provide emergency response for our country to include Firefighters and Police. Our First Responders with Burn Injuries Discount Program provides electric bill payment assistance to those who have significantly decreased abilities to regulate their core body temperatures due to severe burn injuries sustained in the course of providing first responder duties.
Simple and inexpensive actions can help you save energy & money during the hot summer months. Here are some things you can do to start saving in your home.
We can help you start or stop service when you move.
Simple tips to avoid accidents around your home
Cut your energy consumption and bills. Try some simple energy-saving measures.
A CPS Energy Smart Thermostat is a great way to save electricity and lower the energy bill of your business. Even better, it's FREE. CPS Energy will even install it for free, too.
Discover what can interrupt your power and how the culprit is found.
Find information/forms for gas pipe testing at schools. Meet Railroad Commission of Texas requirements.
Get the answers you need. Read FAQs about Property Manager Portal to learn how it can help you.
Our Energy2Business (E2B) team is a hands-on, mobile group committed to serving our small and medium-size business customers. There are more than 60,000 small business locations in our area that make up the fabric of our local economy.
Now introducing the redesigned Construction Renovation web portal. The new portal is user-friendly and easy to navigate. Most importantly, it will allow most customers to create and manage their construction projects online, regardless of the project type.
A variety of Distributed Generation systems are now available.
CPS Energy is responding to global supply chain issues with temporary exceptions to our Standard Residential Meter Socket Specifications to make it easier for customers to purchase meter sockets from local suppliers.
CPS Energy by way of its electric and natural gas service contract with the General Service Administration (GSA) in Washington D.C. is a federal contractor. Consequently, we are required to report our contracting activity with large, small, minority, service-disabled, veteran, historically underutilized, HUBZone, and woman-owned businesses.
CPS Energy storerooms including delivery hours and contact information.
Learn more about the procurement process at CPS Energy and important items to consider.
Becoming a supplier with CPS Energy is an easy process.
Required Notices are documents that provide important information about your benefits.
The Summary of Benefits and Coverage (SBC) document shows you how you and the plan would share the cost for covered health care services.
My Energy portal offers you valuable features to help you save energy, lower your bills, and budget better than ever before
Hours: Monday – Friday, 7:45AM – 5:00PM, except holidays.
Online self service form that allows you to reconnect your electrical service.
CRU is dedicated to increasing community awareness of and enrollment in assistance programs, educating customers about energy efficiency and safety, and working directly with customers with unique needs.
Requests for a new streetlight in an unincorporated area or another incorporated city in the CPS Energy service delivery area should be made through the local homeowner association or municipal government office.
Is your power out? Expect a call, email or text from CPS Energy
During an outage, be prepared and stay informed.
Schedule a Callback
Get the last information on the winter storm.
During an outage, be prepared and stay informed.
News Releases from Storm Uri 2021
See our guidelines for online account agreements.
Texas law gives you the right to request access to government records or information that already exists. See our procedures for obtaining this information.
CPS Energy's Claims Department is responsible for investigating and resolving property damage and personal injury claims. Claims must be submitted within 90 days of the incident.
On December bills, CPS Energy customers will receive a credit from the City of San Antonio as part of recent action by City Council. High natural gas prices, combined with extremely hot weather this summer, have resulted in extraordinary customer bills and revenues to the City that exceed normal expectations. In recognition of the unusual one-time nature of these additional revenues coupled with the current high inflationary environment consumers are experiencing, City Council approved returning $50 million back to CPS Energy customers as part of the adoption of the City’s Fiscal Year 2023 budget. City Council’s action also recognizes the City’s current strong financial position and that the level of additional revenue generated exceeds normal variances.
We Deliver on Our Mission: To serve our community through reliable, competitively priced, and sustainable energy services in an equitable manner.
CPS Energy is assessing how to replace aging power plants, whether to continue operating coal-powered units, and planning for population growth. Our generation planning process will identify the types of power generation resources to be added over the next several years. Planning objectives include system reliability, customer affordability, environmental sustainability, and other factors. CPS Energy will work with the Rate Advisory Committee to assess several generation planning options. CPS Energy is scheduled to make a recommendation on an updated generation plan to our Board of Trustees in late 2022. Powering Our Community’s Future is an initiative designed to inform and encourage you to be part of the decisions we need to make for our community.
Make your home a safe haven. We have some safety tips to help make that happen.
Theft of service is unlawful and can be fatal.
Copper theft is against the law and unsafe.
Work safely on electrical equipment. Following these guidelines can help.
We have some important outdoor safety tips for adults and children.
Be mindful of using electricity or natural gas near water or following floods.
Stay safe during stormy conditions. Follow these helpful tips.
The San Antonio City Council approved CPS Energy’s request to implement a 3.85% base rate increase and a regulatory asset that will allow CPS Energy to recover paid and legitimate Winter Storm Uri fuel costs. The City Council vote follows the unanimous approval by the CPS Energy Board of Trustees on January 10, 2022. The rate increase and regulatory asset went into effect on March 1, 2022.
View hours of operation and fees for Braunig and Calaveras lakes and parks.
Reserve a spot for camping or picnicking at Calaveras or Braunig lake.
Our Corporate College Internship Program (CCIP), is designed to meet the industry’s rapidly changing workforce needs by providing local San Antonio college students with public utility career experience.
The CPS Energy Students Interested In Technical Education (SITE) – Distribution internship program is designed to promote higher education for professional careers in public utilities.
The CPS Energy Student Assistance for Education (SAFE) Program is designed to promote higher education for professional careers in public utilities .
The CPS Energy Students Interested In Technical Education (SITE)
Invite us to your meeting. Hear about customer and environmental programs, strategic initiatives and other interesting topics.
Connect with us through many social media channels.
Ensuring clean air for our community and neighbors.
Flexible Path Survey Results
View reports and information related to our pension plan.
Learn how to read your bill and understand all the different costs. Learn how fuel charges can impact customers' bills.
Search our database to see if you might be owed unclaimed funds.
Search our database to see if you might be owed unclaimed funds.
Learn how to read your bill and understand all the different costs. Learn how fuel charges can impact customers' bills.
View Meeting Notices and Presentations related to our Board of Trustees.
View Meeting Notices and Minutes related to our Citizens Advisory Committee (CAC).
Read about our five-member Board of Trustees.
The RAC is made up of 21 members comprised of 11 appointees by the CPS Energy Board of Trustees, including Mayoral appointees and 10 City Council appointees. Members of the RAC will devote the necessary time and energy to learn about the utility business and the rate design function that allows utilities to recover their costs to provide service. This effort will help them understand and provide thoughtful input and perspectives regarding CPS Energy’s rate structure and rate design options.
See our latest blogs and news releases highlighting our services and accomplishments.
See what factors may lead to power failures.
Become familiar with power industry terms.
Proper grounding is important for safety. View common connection problems.
Power out or lights flickering at your home? Find out what could be causing the problems and actions you may want to take.
Natural gas is a traditional clean and efficient generation source. It's great for homes, too.
Low-sulfur coal makes up a large portion of our energy generation portfolio.
We invest in wind energy to provide clean power to our customers. We lead the nation in purchased wind energy.
Nuclear energy has been a clean, reliable source of power for decades.
Turning bright sunny days into renewable solar power.
We receive megawatts from mega-waste. Our renewable energy portfolio includes power from local landfills.
Under CPS Energy’s Smart Meter Xchange Program, single family residential customers are provided the option to exchange a smart meter with a meter that requires a field visit.
The new substation will supply electric power to homes and businesses in the immediate area, largely using existing lower-voltage distribution lines.
An existing double circuit 138 kV transmission line will be rebuilt between the Coliseum and Kirby Substations.
Whispering Oaks Service Reliability Project
As part of our ongoing commitment to deliver reliable natural gas service, we routinely evaluate our system and perform maintenance to underground natural gas mains as needed.
Our contractor, Zachry, will soon begin a service reliability project consisting of replacing 8,400 feet of underground cable and associated pad mount transformers.
An existing double circuit 138 kV transmission line will be rebuilt between the Coliseum and Kirby Substations.
As the electric and natural gas utility in the Greater San Antonio area, we are committed to providing reliable power, so customers’ lights and natural gas turn on quickly, operate safely and remain affordable. As such, we are committed to improving infrastructure to ensure we provide the highest level of customer service and reliability to our community.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
We believe in year-round Reliability! We want our community to know what we are doing to prepare as the weather gets colder. We are working on three key areas of improvement: weatherization, infrastructure, and communications.
Teachers, check out our online games and printable activities to make your students e-Smart! Students can learn about electricity and natural gas, and how to use them safely and wisely.
Use the button below to find copies of our most recent construction standard drawings.
Please call us at (210) 353-3423 if you have any questions or suggestions.
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
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