Electric or Gas Emergency?
Call 210-353-4357
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
Contact us by Email
Electric or Gas Emergency?
Call 210-353-4357
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
Contact us by Email
Residential Energy Assistance Partnership (REAP) is a non-profit foundation that helps families in need pay their utility bills throughout the year and educates them on energy-saving conservation measures to help them save money.
REAP was established in 2002 through a partnership between CPS Energy, the City of San Antonio, and Bexar County. CPS Energy contributes $1 million annually directly to the REAP fund and works throughout the year to raise additional funds for the program. CPS Energy handles the program's marketing, fundraising, and back office administrative requirements. The City of San Antonio and Bexar County handle the application process. This invaluable program is one of our commitments to provide help to pay energy bills for customers who qualify for assistance.
You may qualify for REAP assistance if you:
Once you are approved for REAP assistance:
Get more information about utility bill assistance:
How to apply for REAP utility assistance:
Complete the City of San Antonio's Online Application (San Antonio residents) or Bexar County's Online Application (Bexar County residents). The electronic application requires you to provide an email address which allows for fast communication and allows you to check the status of your application, view the average processing time for the past 30 days, and receive automated notifications each time the status of your application changes.
If you are not able to access the online application or do not have computer and/or internet, please call for help:
Every dollar donated to REAP goes directly to help those in need. Giving to REAP is easy, with many convenient options available to Donate to REAP, Inc.
If you need assistance with your bill, contact CPS Energy Customer Engagement at 210-353-4483.
We also encourage you to call the United Way Helpline at 2-1-1. This toll-free call connects you to a community resource specialist in your area who can put you in touch with local organizations that provide critical services.
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
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