System Maintenance: On Thursday, July 9, 2026, from 8:00 p.m. - 10:00 p.m., we will be performing maintenance on our systems. During this time, Manage My Account, online outage reporting, and all other web portals will be unavailable. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.
Customer Service Form
Commercial: Online Account Issues (MMA)
Please complete the form below if you are having problems with Manage My Account. We will respond as quickly as possible.