CPS Energy’s offices and customer service centers will be closed on Friday, May 2, 2025, in observance of the Battle of Flowers Parade. We will reopen on Monday, May 5, at 7:45AM. Although our call center will be closed for regular business, we are still open for customers to report natural gas or electric emergencies anytime by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).

Customer Service Form

Commercial: Move or Transfer Service from One Address to Another

Account Number

10 digit number that starts with 300

Primary Phone Number

*

ex: (210) 555-1234

Secondary Phone Number

ex: (210) 555-1234

Fax Number

ex: (210) 555-1234

Current Service Address

Name

*

Street Address 1

*

Street Address 2

City

*

State/Province

*

ZIP Code

*

Date Service will end at Current Address

*

Specific Request/Comments

Email Address

*

ex: [email protected]

New Service Address

Name

*

Street Address 1

*

Street Address 2

City

*

State/Province

*

ZIP Code

*

Date Service is needed at new address

*