CPS Energy’s offices and customer service centers will be closed on Wednesday, December 24, and Thursday, December 25, 2025, in observance of Christmas. We will reopen on Friday, December 26, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).

Home Manager

FINAL NOTICE: Home Manager program is discontinued.

As of April 15, 2019, we no longer support Home Manager systems. We also do not support Home Manager Equipment. This means changes cannot be made from an app or from a computer. Changes to the Home Manager system can only be made from the equipment.

For questions, please contact our Home Manager Team at 210-223-NEST (6378) .