System Maintenance: On Sunday, December 3 , 2023, from 1:00AM to 5:00AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. You may report an outage online or by calling (210) 353-4357. Visibility to bills in Manage My Account may also not be available during this maintenance.
Building 36 Registration: What to Expect
Thank you for your participation in the WiFi Thermostat Rewards program with CPS Energy!
Please make sure you can answer “Yes” the following before proceeding with registration:
1. Is your thermostat a CPS Energy qualified thermostat (model and brand)? (Check here)
2. Have you successfully installed your thermostat and connected it to your WiFi?
3. Have you connected your thermostat to the Building 36 app?
After you enroll, here is what to expect:
Pending Approval:
It will take up to 10 business days for your registration to be verified. Once it is verified, you will receive a welcome email from Building 36.
Receiving Your Rebate:
Your rebate will come in the form of a bill credit and will appear on your CPS Energy bill within one to two billing cycles.
Please note: During these energy saving events, your thermostat may be set to a slight pre-cooling adjustment prior to the event start time so you stay comfortable during the duration of the event. You can opt-out of the event at any time by adjusting your thermostat back to desired settings.
