System Maintenance: Please note that system maintenance will take place from Wednesday, October 22, 2025, from 8:00 PM to 10:00 PM. We will be experiencing planned maintenance on our customer information system, and as a result, we will only be able to process gas and electric emergency-related calls by calling 210-353-HELP (4357) or 1-800-870-1006. Online outage reporting will be unavailable.
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
