CPS Energy’s offices and customer service centers will be closed on Monday, May 25, 2026, in observance of Memorial Day. We will reopen on Tuesday, May 26, 2026, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Livestream: 2023 Rate Request Community Input Working Group
More Information on the Community Working Group:
- Overview
- Rate Request Information
- Agendas & Presentations
- Member Bios
- Meeting Schedule: All meetings will be held at CPS Energy's headquarters, 500 McCullough, San Antonio, TX 78215 from 5PM to 7PM.
Watch the Meeting Live:
- Watching on your computer: The video link works best in Chrome. It does not work with all versions of Internet Explorer.
- Watching on your mobile device: To control the video, please click on video properties in the lower left corner of the player. Video is best viewed in a horizontal orientation.
- Volume: Volume can be adjusted. Be sure to unmute the video to hear it.