System Maintenance: On Friday, May 15, 2026, from 8:00 p.m. to Monday, May 18, 2026, from 12:00 p.m. My Energy Portal will not display the most recent energy usage data during this maintenance.
Eligible CPS Energy residential customers aged 60 or older, whose name is on the utility bill and meet income criteria, can have late payment charges waived.
| Income guidelines 2026 | |
|---|---|
| Family size | Gross monthly income |
| 1 | < $1,995.00 |
| 2 | < $2,705.00 |
| 3 | < $3,415.00 |
| 4 | < $4,125.00 |
| 5 | < $4,835.00 |
| 6 | < $5,545.00 |
| 7 | < $6,255.00 |
| 8 | < $6,965.00 |
*For families/households with more than 8 persons, add $710 for each additional person.
Enrollment period is one year and residents must recertify their eligibility every year.
Late payment charges will be waived.
Have more questions?
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
