System Maintenance: On Sunday, December 3 , 2023, from 1:00AM to 5:00AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. You may report an outage online or by calling (210) 353-4357. Visibility to bills in Manage My Account may also not be available during this maintenance.
CPS Energy Angels
Give the gift of energy!
With our Energy Angels Gift of Energy program, you can brighten someone’s day by making a payment toward their energy bill. It’s convenient, thoughtful, and sure to warm their hearts!
During challenging times or just as a practical gift, a gift of energy is something you can give to anyone in our service territory, for any occasion, anytime, and for any amount.
To make it convenient, you now have three different ways to make your Gift of Energy:
- You can make a one-time payment to a specific person that you would like to help,
- You can also make a one-time payment to the Energy Angels general fund to assist someone in the San Antonio and Bexar County areas, who may not qualify for the Residential Energy Assistance Program (REAP), or
- You may make donations to the REAP program.
If you have a specific person in mind whom you would like to be an Energy Angel for and give the Gift of Energy to, you can do so through a One-Time Payment.
If you would like to be an Energy Angel to someone in need, you can use the form below to donate.
Note: To make a tax-deductible donation, you can give either to the Energy Angel general fund or to our REAP program. Note – directed gifts (person-specific) may not be tax deductible – you should check with your tax advisor.
Frequently Asked Questions (FAQs)
A gift of energy is the most practical gift of all! By giving a gift of energy, you can make an anonymous payment toward a friend or family member’s energy bill by clicking here. Or you can make an anonymous energy payment to someone in need by using the form below..
You can choose the CPS Energy customer you would like to donate a gift of energy to. If you don’t have a particular person in mind, you can donate to the general fund. The general fund prioritizes customers in need who are behind on their energy bills.
The general fund credit is applied to CPS Energy customers in most need who may not qualify for the Residential Energy Assistance Partnership (REAP) program. If you know who you want to gift energy to, you can give any amount to any CPS Energy customer you choose.
You can anonymously donate through the one-time payment link here or call 210-353-2222. If you have a specific person in mind you would like to give the gift of energy but do not have their account information, all you need is the recipient’s name and address or phone number.
Your gift of energy will appear on a future bill as a credit to the recipient's account. Credits applied from the general fund will be granted to customers in amounts not to exceed $100 annually to a single customer. Recipients from the general fund must be on a current installment plan and their household income must not exceed 300% of the federal poverty guideline. When you make this gift, we'll provide you with a payment confirmation number. The customer will see the payment on their next energy bill.
All you will need to provide for a targeted gift is the customer’s name as shown on the bill and two of the following items:
- Address of the Recipient
- Phone Number of the Recipient
- CPS Energy Account Number of the Recipient
If you would like to donate to the general fund, you will not need any customer information.
For privacy reasons, we cannot share specific account information with anyone who is not the account owner. We can share the total amount due if you are able to provide the required items listed above.
The process is quick and easy and there are two ways to participate:
- To give a gift to a particular person use the link here.
- To give a gift that we will distribute to a customer in need, please use the form below.
You do not have to be a CPS Energy customer to give a gift of energy.
Whether you choose to give anonymously or give the gift of energy to someone in particular, there is a small processing fee of $2.35 associated with debit and credit card payments made over the phone or online to a particular customer. For anonymous donations, there is a 3.4% charge applied by the card processor. No additional fees apply.
Someone thoughtful wanted to give you the most practical gift of all! If you receive the gift of energy, a credit will automatically appear on your next energy bill. There is nothing more for you to do.
If the giver provides us with their name, we will note that on the customer’s account. If not, the gift will remain anonymous.