System Maintenance: On Sunday, August 14, 2022 from 1:00 AM to 5:00 AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account.  You may report an outage online or by calling (210) 353-4357. Our Storm Center Map and visibility to bills in Manage My Account may not be available during this maintenance.

Holiday Home Safety

Keep your holidays safe, merry and bright

The holidays should be a wonderful time of the year. To ensure they are, just remember these critical safety tips:

Lighting Tips:

  • Always select Underwriters' Laboratories (UL) approved holiday lighting sets
  • Do not string more than three sets of lights together, unless they are LEDs
  • Examine all cords and sockets for wear before using them
  • Discard lights that are broken, that have frayed or bare wires or that have loose connections
  • Do not overload electrical outlets
  • Tape cords down to prevent trip hazards; don’t run cords under carpet or rugs
  • Unplug cords when stringing lights
  • Unplug all light displays before leaving your home and going to sleep
  • Use safety caps to cover unused electrical outlets

Tips for Trees:

  • Make sure a real tree has been freshly cut
  • Keep it from drying out by re-cutting its base and watering it as needed
  • Keep it away from heaters or other heat sources
  • Make sure an artificial tree is fire resistant

Tips for Outdoor Displays:

  • Check labels to make sure lights are certified for outdoor use
  • Use hooks when hanging lights; do not staple or nail light strands
  • Keep ladders away from power lines

Visit our Indoor Safety page to learn more.