System Maintenance: On Thursday, September 10, 2026, from 8:00 p.m. to 11:00 p.m., we will perform maintenance on our systems. During this time, online outage reporting and all other web portals will be unavailable. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.
Theft of Energy
Anyone who tries to steal energy, vandalize electrical equipment or bypass an electric or gas meter, creates a very dangerous and deadly situation. It’s also against the law.
You can help CPS Energy fight energy theft by looking for these signs:
- A non-uniformed person appearing to work on a meter or digging near underground pipelines or power lines
- Loose wiring or other objects connected to or near a meter
- Flexible tubing which is always near a meter
Reporting Utility Service Theft:
If you suspect someone of stealing utility services, please report this suspicious activity anonymously using our online form: Report Utility Service Theft.
Or call us at (210) 353-4688 (HOTT).
