System Maintenance: On Thursday, September 3, 2026, from 8:00 p.m. to Friday, September 4, 2026 1:00 a.m., we will perform maintenance on our systems. During this time, online outage reporting and all other web portals will be unavailable. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.
CPS Energy’s offices and customer service centers will be closed on Monday, September 7, 2026, in observance of Labor Day. We will reopen on Tuesday, September 8, 2026, at 7:45 a.m. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
