CPS Energy’s offices and customer service centers will be closed on Friday, July 4, 2025, in observance of Independence Day. We will reopen on Monday, July 7, at 7:45 AM. Although our call center will be closed for regular business, we are still open for customers to report natural gas or electric emergencies anytime by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Rate Advisory Committee (RAC) - Questions & Answers
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RATE DESIGN
- Objectives of rate design
- Rate design trends
- Industry case studies
- Cost model of providing service
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GENERAL: CPS ENERGY & INDUSTRY
TOPICS:
- Business & operating model
- Financial objectives & outlook
- Rate benchmarking
- Energy efficiency & demand response
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RATE DESIGN
TOPICS:
- Objectives of rate design
- Rate design trends
- Industry case studies
- Cost model of providing service
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GENERATION STRATEGY
TOPICS:
- Current fleet
- Objectives for the future
- FlexPOWER Bundle
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SOCIAL ISSUES
TOPICS:
- Affordability
- Customer assistance programs
- Equity
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CPS ENERGY RATES & ROADMAP
TOPICS:
- Overview of current rates
- Performance of current rates
- Optimizing rates
- Roadmap