CPS Energy’s offices and customer service centers will be closed on Wednesday, December 31, 2025 and Thursday, January 1, 2026, in observance of New Year's Day. We will reopen on Friday, January 2, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Livestream: 2023 Rate Request Community Input Working Group
More Information on the Community Working Group:
- Overview
- Rate Request Information
- Agendas & Presentations
- Member Bios
- Meeting Schedule: All meetings will be held at CPS Energy's headquarters, 500 McCullough, San Antonio, TX 78215 from 5PM to 7PM.
Watch the Meeting Live:
- Watching on your computer: The video link works best in Chrome. It does not work with all versions of Internet Explorer.
- Watching on your mobile device: To control the video, please click on video properties in the lower left corner of the player. Video is best viewed in a horizontal orientation.
- Volume: Volume can be adjusted. Be sure to unmute the video to hear it.
