CPS Energy’s offices and customer service centers will be closed on Thursday, November 27, and Friday, November 28, 2025, in observance of Thanksgiving. We will reopen on Monday, December 1, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Safety on the Job
Reducing exposure to electrical hazards requires constant attention -- for the health of your employees, the community, and for your company's bottom line.
It is important for your company and your employees to follow proper safety guidelines at all times. For example, every excavation requires a line location to determine if electric and gas lines may be in the area. Failure to locate these lines before a job begins may cause a dangerous and costly incident.
We can help your company implement a corporate electrical safety program that analyzes risks and hazards associated with every job. We offer free safety programs that teach employees about the importance of following proper safety procedures around natural gas and electric facilities.
Call 811 before you dig, or call CPS Energy with any questions at 210-353-HELP(4357).