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Customer Service Centers

Customer Service Centers Hours: Monday – Friday, 7:45 AM – 5:00 PM, except holidays.

Payment Locations

EASTSIDE
4525 Rigsby Avenue, Suite 112
San Antonio, TX 78222

SOUTHSIDE
660 S.W. Military Drive at Shopper's City Mall
San Antonio, TX 78221

WESTSIDE
803 Castroville Road, Suite 406 at Las Palmas Center
San Antonio, TX 78237

NORTHSIDE 
754 NW Loop 410, Suite 102 
San Antonio, TX 78216

 
 
 

We try to make it as convenient as possible to pay your energy bill.  Pay online, by phone, or by mail.

Each CPS Energy Customer Service Center has a night deposit box for round-the-clock payments

Please Note: Our customer service centers are not taking credit card payments at this time.

Not near one of these locations? Other payment locations include:

  • H-E-B
  • Woodforest National Bank
  • Money Box/Speedy Cash
  • Other retail stores

A third-party vendor fee of one dollar ($1.00) will be charged to CPS Energy customers who pay their bills at non-CPS Energy locations. 

Other Ways to Pay
Check here for estimated wait times

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Contact Us

Electric or Gas Emergency?
Call 210-353-HELP (4357)

Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333

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