System Maintenance: On Sunday, December 3 , 2023, from 1:00AM to 5:00AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. You may report an outage online or by calling (210) 353-4357. Visibility to bills in Manage My Account may also not be available during this maintenance.
Customer Service Centers
Customer Service Centers Hours: Monday – Friday, 7:45 AM – 5:00 PM, except holidays.
We try to make it as convenient as possible to pay your energy bill. Pay online, by phone, or by mail.
Each CPS Energy Customer Service Center has a night deposit box for round-the-clock payments
Please Note: Our customer service centers are not taking credit card payments at this time.
Not near one of these locations? Other payment locations include:
- Woodforest National Bank
- Money Box/Speedy Cash
- Other retail stores
A third-party vendor fee of one dollar ($1.00) will be charged to CPS Energy customers who pay their bills at non-CPS Energy locations.