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We are currently experiencing longer than normal wait times on our Customer Service phone lines.  For self-service options, you may access our online resources, including Manage My Account, My Energy Portal, and Ways to Pay. If you need to speak to an Energy Advisor, you can also Schedule a Callback.  Thank you for your understanding. 

Customer Service Form

Residential:  Power Quality / Voltage Investigation Order

 
 
10-digit number that starts with 300
 
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Ex: [email protected]
 
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Ex: 2105551234
 
Ex: 2105551234
 
Ex: 2105551234
 
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If you are having trouble with our CAPTCHA security and you are unable to submit a form, please call us at 210-353-6023 or email us [email protected]. If you need to request an accommodation due to a disability, please send an e-mail to [email protected] to let us know the nature of your request. We are here to help you.

 

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Electric or Gas Emergency?
Call 210-353-HELP (4357)

Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333

Schedule a Callback