System Maintenance: Starting Monday, 1/24/2022 at 8:00 PM to 10:00 PM, Alert Preferences and SMS text Outage reporting may not be available during this time. You may report an outage online or by calling (210) 353-4357. Our Storm Center Map may not be available during this maintenance. 

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms. Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.


Watch the CPS Energy Tele-Town Halls

Next Tele-Town Hall: Check back later for more information

Previous Tele-Town Halls

Board Meetings

Public Input Session: Was held on Monday, December 13, 2021 at 6:00 PM

Public Input Presentation:  Rate Proposal Overview & Engagement Process Updates

December 13, 2021

Members of the public do not have to attend a Board Meeting or Public Input Session to communicate with the Board or with CPS Energy.  There are several different communication channels:

  • Email:  [email protected]
  • By phone:  210-353-2222
  • By mail: CPS Energy ATTN: PUBLIC INPUT
    500 McCullough, San Antonio, Texas 78215

Register to receive a telephone call for the Tele-Town Hall: