Service Disconnections for non-payment resumes in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook and Twitter.  More info: NewsroomStorm Updates & Events

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Customer Service Form

Commercial:  Meter Can Request

Please complete the form below to request a Meter Can.  This request is for one Meter Can per service address.

Please note we no longer provide single-phase S/C meter sockets.

Replacement of lost or stolen Meter Cans:  Please contact your assigned designer to request a new meter can.  If you don't have an assigned designer, you may call 210-353-4050.  We will quote charges for the replacement of the meter can. The electrician must mail or fax a letter (on company letterhead) accepting charges for the can. We will bill the electrician after the Meter Can is received.

 
 
*
 
 
*
*
Ex: 2105551234
 
 
 
 
*
*
 
*
*
*
*
*
 
 
 
 
 
 

General Information:

 
 
*