CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

Customer Service Form

Commercial:  Meter Can Request

Please complete the form below to request a Meter Can.  This request is for one Meter Can per service address.

Please note we no longer provide single-phase S/C meter sockets.

Replacement of lost or stolen Meter Cans:  Please contact your assigned designer to request a new meter can.  If you don't have an assigned designer, you may call 210-353-4050.  We will quote charges for the replacement of the meter can. The electrician must mail or fax a letter (on company letterhead) accepting charges for the can. We will bill the electrician after the Meter Can is received.

 
 
*
 
 
*
*
Ex: 2105551234
 
 
 
 
*
*
 
*
*
*
*
*
 
 
 
 
 
 

General Information:

 
 
*
 
 
 
 

If you are having trouble with our CAPTCHA security and you are unable to submit a form, please call us at 210-353-6023 or email us [email protected]. If you need to request an accommodation due to a disability, please send an e-mail to [email protected] to let us know the nature of your request. We are here to help you.