CPS Energy’s offices and customer service centers will be closed on Tuesday, November 11, 2025, in observance of Veterans Day. We will reopen on Wednesday, November 12, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
About us
Established in 1860, we are the nation’s largest community-owned provider of electric and natural gas services, serving more than 970,000 electric and 390,000 natural gas customers in San Antonio and surrounding areas.
Our customers’ combined energy bills rank among the lowest of the nation’s 20 largest cities – while generating $10.1 billion in revenue for the City of San Antonio for 80 years. As a trusted and strong community partner, we continuously focus on job creation, economic development, and educational investment.
We are powered by our skilled workforce, whose commitment to the community is demonstrated through our employees’ volunteerism in giving back to our city and programs aimed at bringing value to our customers.
Our Mission
To serve our community through reliable, competitively priced, and sustainable energy services in an equitable manner.
Core Values
