CPS Energy’s offices and customer service centers will be closed on Monday, September 7, 2026, in observance of Labor Day. We will reopen on Tuesday, September 8, 2026, at 7:45 a.m. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
About us
Established in 1860, CPS Energy is the nation’s largest public power, natural gas, and electric company, providing safe, reliable, affordable, and cleaner energy to more than 996,000 electric and 399,000 natural gas customers in San Antonio and portions of seven adjoining counties.
Our customers’ combined energy bills rank among the lowest of the nation’s 20 largest cities – while generating $10.6 billion in revenue for the City of San Antonio since 1942. As a trusted and strong community partner, we continuously focus on job creation, economic development, and educational investment.
We are powered by our skilled workforce, whose commitment to the community is demonstrated through our employees’ volunteerism in giving back to our city and programs aimed at bringing value to our customers.
Our Mission
To safely power our community with reliable, affordable, and cleaner energy.
Core Values
What Not-For-Profit Means
We deliver value far beyond the energy we provide. As a community-owned utility, we take a long-term view - investing in reliability, affordability, customer engagement, and community growth. Our work is designed to meet the needs of our customers today while strengthening the communities and energy system that will power our future.
