CPS Energy’s offices and customer service centers will be closed on Friday, May 2, 2025, in observance of the Battle of Flowers Parade. We will reopen on Monday, May 5, at 7:45AM. Although our call center will be closed for regular business, we are still open for customers to report natural gas or electric emergencies anytime by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Olympia Cable Replacement Project
As the electric and natural gas service provider for the City of San Antonio and surrounding area, we strive to deliver safe, reliable, environmentally sound and affordable services to our customers. We are continually assessing and implementing projects designed to help us provide exceptional customer service.
In reviewing our reliability performance, we have identified the need to replace the underground cable (electric lines) that serve this neighborhood. For the safety of crew, scheduled power outages may be required. Area residents will receive advance notice if a power outage is needed. Should you have any questions or concerns about this project, please contact Derrick Reed at 210-353-5525.
Thank you for your continued patience and cooperation as we improve your electric service reliability.
