System Maintenance: On Friday, May 15, 2026, from 8:00 p.m. to Monday, May 18, 2026, from 12:00 p.m. My Energy Portal will not display the most recent energy usage data during this maintenance.
Theft of Service
Theft of natural gas and electricity can be deadly. It costs ratepayers more than half a million dollars each year. You can help stop thieves by reporting suspicious activity.
Here are some things to look for:
- A non-uniformed person working on a meter, on power lines or digging near underground utility lines and transformers
- Loose wiring or objects connected to or near a meter
- Flexible tubing that is always near a meter
If you suspect someone of stealing uility services, please report this suspicious activity anonymously using our online form: Report Utility Service Theft.
Or call us at (210) 353-4688 (HOTT).