System Maintenance: Starting Monday, 1/24/2022 at 8:00 PM to 10:00 PM, Alert Preferences and SMS text Outage reporting may not be available during this time. You may report an outage online or by calling (210) 353-4357. Our Storm Center Map may not be available during this maintenance. 

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms. Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Rates

 
Transmission Hot Stick-164
 
 

Residential Rates and Regulations

The following documents explain our electric and gas rates for residential customers, including any additional charges that may appear on your bill.

Commercial Rates and Regulations

As a commercial customer of CPS Energy, you should be aware of various fuel and regulatory charges as well as several different electric and gas rates that may apply to your company and may be included as additional charges on your company’s bill. Your business also may be exempt from paying state sales and use taxes for electric or natural gas services.