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We are currently experiencing longer than normal wait times on our Customer Service phone lines.  For self-service options, you may access our online resources, including Manage My Account, My Energy Portal, and Ways to Pay. If you need to speak to an Energy Advisor, you can also Schedule a Callback.  Thank you for your understanding. 

Rates

 
 
 

CPS Energy Cost of Service Study Results

The Brattle Group conducted a Cost of Service Study for electric and gas rates.

Residential Rates and Regulations

The following documents explain our electric and gas rates for residential customers, including any additional charges that may appear on your bill.

Commercial Rates and Regulations

As a commercial customer of CPS Energy, you should be aware of various fuel and regulatory charges as well as several different electric and gas rates that may apply to your company and may be included as additional charges on your company’s bill. Your business also may be exempt from paying state sales and use taxes for electric or natural gas services.

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Electric or Gas Emergency?
Call 210-353-HELP (4357)

Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333

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