We have several ways to help with your bill

Connect, Share, and Engage with CPS Energy!

We value your input! Help shape the future of our community by engaging in our upcoming events, customer surveys and public input sessions.

Surveys & Initiatives:

Customer Value Survey

Customer Surveys

Your feedback is valuable to us as we work to continue making improvements to how we serve and communicate with you. Share your thoughts by participating in our survey focused on gathering community input regarding 2023 rate request communications and outreach. 

2023 Rate Request

2023 Rate Request

After receiving approval from our Board of Trustees on December 4, 2023 and the City of San Antonio City Council on December 7, 2023, we are increasing rates up to 4.25% which will go into effect on February 1, 2024. Residential customers will begin to see an impact of about $4.45 for their monthly electric and gas bill in March, and small commercial customers will see a $17.80 increase for electric and a $24.40 increase for combined electric and gas bills. 

Upcoming Community Engagement Events:

Upcoming Community Engagement Events

Upcoming Community Engagement Events

CPS Energy hosts events in our community to talk directly with our customers and listen to what they have to say. Our events give information about our many programs, provide education regarding energy efficiency and conservation, and provide opportunities to engage in dialogue about strategic initiatives.  

Upcoming Meetings:

CPS Energy Board Meeting & Public Input Session

Upcoming Meetings

  • Regular Board Meeting: Monday, March 4, 2024
  • Regular Board Meeting: Monday, March 25, 2024
    - Public Input Session 5:30PM
  • Regular Board Meeting: Monday, April 22, 2024
  • Regular Board Meeting: Monday, May 20, 2024

Would you like CPS Energy at your next community event? Email Alexa Saavedra, Stakeholder Engagement Program/Project Manager.