CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

Alternative Residential Meter Sockets


CPS Energy is responding to global supply chain issues with temporary exceptions to our Standard Residential Meter Socket Specifications to make it easier for customers to purchase meter sockets from local suppliers.

The table below lists temporarily acceptable meter cans by application, manufacturer and catalog number.

The temporary exception to CPS Energy’s Standard Codes for meter sockets may be lifted for new meter socket purchases at any time. The approved manufacturer and catalog list may change at any time. Please check the website frequently to stay apprised of changes as we monitor and respond to global supply chain issues.

If you would like us to review a meter can specification for an exception to the standards, please send the meter can specification document to [email protected].