Our customer service center hours are 7:45AM to 5:00PM Monday-Friday and 7:45AM to 6:45PM on Wednesdays. Service Disconnections for non-payment have resumed. If you are experiencing difficulty paying your energy bill, we urge you to contact us for help by calling  210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

SaveNow - Save for Tomorrow Energy Plan (STEP)


We offer SaveNow energy savings programs and rebates to help our residential and business customers save energy and money, as well as reduce the overall demand for energy in our community.  

In 2009, we launched our Save for Tomorrow Energy Plan (STEP) which challenged us to reduce our community's energy demand by 771 Megawatts (MW) by 2020, roughly the equivalent of a large power plant. Thanks to our customers, we exceeded our STEP goal one year ahead of time and under budget.

A study has shown STEP helped save our customers 6.3 Terawatt-hours (TWh) of electricity, creating over $553 million in bill savings. In fact, in 2019, STEP saved our customers enough energy to power over 104,000 homes and provided 680 annual jobs.

CPS Energy is seeking community input on the future of the energy efficiency and conservation programs. We are currently evaluating strategies for creating a dynamic, future focused program that builds on STEP’s proven model for delivering energy savings and empowering customer choice. 

To learn more, click here to see an assessment and benchmarking of STEP conducted by The Brattle Group in February 2022. Learn about the findings here

You can also read more on the City of San Antonio - Office of Sustainability website:  Save for Tomorrow Energy Plan.

To follow the community discussion, we invite you to visit our Board of Trustees page at cpsenergy.com/boardmeetings.

To learn more and provide input on energy efficiency and conservation programs to our Rate Advisory Committee (RAC) visit cpsenergy.com/rac.