CPS Energy’s offices and customer service centers will be closed on Friday, June 19, 2026, in observance of Juneteenth. We will reopen on Monday, June 22, 2026, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
NOTICE: As a safety precaution for our customers and employees, our South Side Customer Service Center will be closed for the remainder of today, Thursday, June 18, 2026. Normal operating hours will resume on Monday, June 22, following the Juneteenth holiday. Customers can continue to access account information and services 24/7 through Manage My Account (MMA) or by visiting one of our other Customer Service Center locations. We thank our customers for their understanding.
System Maintenance: On Thursday, June 18, 2026, from 8:00 pm-11:30 pm, our online outage reporting and outage map updates will not be available. You may report an outage or gas emergency by calling 210-353-HELP (4357) or 1-800-870-1006.