If your power goes out, we can send you an Outage Alert letting you know when to expect your service to be restored. We need to have up-to-date contact information for you to send you alerts. Please be sure you are signed up for Manage My Account with your phone number and email address. You can select the type of alerts you will receive from us.
Electric Reliability Council of Texas (ERCOT) manages the flow of electric power for more than 26 million customers in Texas.
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?