CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

OUTAGE CENTER

Stay on Top of Power Outages:

If your power goes out, we can send you an Outage Alert  letting you know when to expect your service to be restored. We need to have up-to-date contact information for you to send you alerts. Please be sure you are signed up for Manage My Account with your phone number and email address. You can select the type of alerts you will receive from us.

 
 

Helpful Information:

Other Helpful Phone Numbers: