System Maintenance: On Thursday, July 9, 2026, from 8:00 p.m. - 10:00 p.m., we will be performing maintenance on our systems. During this time, Manage My Account, online outage reporting, and all other web portals will be unavailable. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.

Customer Service Form

Commercial Deposit Estimation

When establishing new service, deposit amounts for businesses depend on several factors. Please complete the form below and we'll get back to you with a deposit estimation.

Account Number

10-digit number that starts with 300

Current Service Address

Name

Street Address 1

Street Address 2

City

State / Province

Postal / Zip Code

Specific Request/Comments

Email Address

Ex: [email protected]

Primary Phone Number

Ex: 2105551234

Secondary Phone Number

Ex: 2105551234

Fax Number

Ex: 2105551234

Submit

If you are having trouble with our CAPTCHA security and you are unable to submit a form, please call us at 210-353-6023 or email us [email protected]. If you need to request an accommodation due to a disability, please send an e-mail to [email protected] to let us know the nature of your request. We are here to help you.