CPS Energy’s offices and customer service centers will be closed on Monday, May 26, 2025, in observance of Memorial Day. We will reopen on Tuesday, May 27, at 7:45 AM. Although our call center will be closed for regular business, we are still open for customers to report natural gas or electric emergencies anytime by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).

System Maintenance: On Sunday, May 25, 2025, from 1:00AM to 5:00AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. If you experience any issues, you can report an outage online or by calling (210) 353-4357. Visibility to bills in Manage My Account may also not be available during this maintenance.

CSI: Receive Project Notices

If you would like to receive emails regarding your project, please register your contact information below.

If your contact information changes at any time, please complete this form again. Thank you.

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Ex: 2105551234

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Ex: [email protected]

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If you are having trouble with our CAPTCHA security and you are unable to submit a form, please call us at 210-353-6023 or email us [email protected]. If you need to request an accommodation due to a disability, please send an e-mail to [email protected] to let us know the nature of your request. We are here to help you.